Who is QAL?

Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. Our company has a vision to engage customers, connect communities and deliver exceptional experiences – and a commitment to delivering for the communities where we operate. We have been formally recognised as a ‘Great Place to Work – Certified’ organisation four times and recently was awarded Work180 accreditation as a champion for gender equity for the second year in a row. Our company is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030.

There has never been a better time to join us.

What you’ll contribute to:

The Operations Administrator role provides administrative support to the Aviation team in a professional and competent manner by facilitating and supporting day-to-day tasks across the aviation business unit. The role includes administration and minor compliance and project related tasks for the aviation department to ensure, as a team, Townsville Airport are meeting all regulatory and best practice requirements. The base ordinary hourly rate of pay for this position is $34.68 excluding Superannuation.

Vidu initially joined Mount Isa Airport Pty Ltd as a Senior Administrator, and is now the Operations and Standards Manager at Townsville Airport Pty Ltd. Vidu shares her unique experience working with QAL below:

“I first joined QAL as an intern, and I was immediately impressed by the friendly and supportive work culture that the company fosters. After my internship, I was thrilled to be offered a position with MIAPL. As a fresh graduate, I truly appreciated how helpful and accommodating my colleagues were. I have been with QAL for just over three years now and to this day, I can always rely on my leaders and team for guidance.

From day one, QAL has provided me with opportunities to grow both professionally and personally. Over the years, I’ve been able to expand my skills and take on new challenges. The dynamic and supportive work environment has allowed me to thrive, and I’m proud to be part of a company that values its employees and encourages growth and development.”

Key deliverables/responsibilities include but are not limited to:

• Provide administrative support to the Aviation Team as directed by the Operations and Standards Manager.
• Diary management, travel booking, and general administrative support to the General Manager Regional Airports.
• Process purchase orders for the Aviation Department using Finance One system as required.
• Support the maintenance of the aviation operational document suite and assist with database management tasks.

• Undertake the issuance, recording, and documentation of licences, permits, and access devices, in line with TAPL requirements, and assist the QAL ASIC issuing body by fulfilling the responsibilities of an ASIC issuing agent.

About you:

• Demonstrated administrative experience with strong written and verbal communication skills and attention to detail.
• High proficiency in Microsoft Office Suite and data entry software
• Exceptional organizational and time-management skills, with the ability to manage multiple tasks efficiently
• Excellent customer service skills, with the ability to interact professionally with stakeholders
• Ability to work collaboratively in a team environment while also taking initiative in individual tasks
• Experience in the aviation industry or a similar highly regulated environment, with a working knowledge of airport operations, is desirable.
• Eligibility to obtain and hold an Aviation Security Identification Card (ASIC). This requires the passing of an ASIO security assessment and an Australian Federal Police criminal records check. (Required)
• Full training will be provided to the successful candidate

What we offer you?

This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it ‘Living Well’.

QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).

Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through navigating to the relevant available role on our careers site: https://qal.elmotalent.com.au/careers/QALcareers/job/view/244