Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. Our company has a vision to engage customers, connect communities and deliver exceptional experiences – and a commitment to delivering for the communities where we operate. We have been formally recognised as a ‘Great Place to Work – Certified’ organisation four times and recently was awarded Work180 accreditation as a champion for gender equity for the second year in a row. Our company is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030.

There has never been a better time to join us.

What you’ll contribute to:
This role is responsible for maintaining and supporting the cyber and security capabilities for QAL. These capabilities are important in protecting the brand, privacy, and security of the digital assets of employees, contractors, consultants and customers of QAL. The role is also responsible to provide options around technology choices related to this domain. The role is responsible for maintaining, supporting, monitoring, and identifying and rectifying any security related issues with any of the technology at QAL.

Vignesh joined our Queensland Airports Limited (QAL) Technology team in early 2024 and has since moved into a Network Support Analyst role. Vignesh shares his unique experience working here:

“Working at Queensland Airports has been a genuinely rewarding experience. I joined the organisation as a Support Analyst and was promoted to a Network Support Analyst within a year, which reflects the strong focus on learning and development. Management and senior engineers clearly showed the pathway for relevant certifications and provided access to real enterprise equipment, including switches and firewall technologies, enabling valuable hands-on experience. This exposure to modern technologies and live operational projects has helped me rapidly develop my technical capability and confidence. The environment strongly supports growth through practical learning, making it an excellent place to build a long-term career.”

How will you make an impact?
The successful Cyber Security Analyst will bring strong communication skills that enable you to build effective relationships across the business and translate complex issues into clear, actionable insights. You’ll ensure adherence to regulatory and compliance requirements while navigating challenging conversations with influence, professionalism, and resilience. This role also requires the ability to hold stakeholders accountable to agreed timeframes, supporting a culture of responsibility and timely delivery.

Key deliverables/responsibilities include but are not limited to:

• Monitor security systems and alerts under supervision, using tools such as MS 365 E5 Cyber Stack and Arctic Wolf MDR.
• Conduct initial triage of potential security incidents and remediate or escalate appropriately.
• Support incident response activities through evidence collection and documentation.
• Review identity and access logs and remediate/escalate
• Monitor and coordinate vulnerability management to compliance requirements (EDR, antivirus, access control, patching to Essential 8 and NIST frameworks)
• Patching and remediation program delivery
• Assist with security audits and compliance efforts (e.g., Essential 8, NIST CSF v2)
• Follow established procedures to ensure systems remain secure and compliant

What we offer you?
This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it ‘Living Well’.

QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).

Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through our careers site: https://qal.elmotalent.com.au/careers/QALcareers/job/view/305.