As a Network Support Analyst at Queensland Airports Limited, you will play a pivotal role in ensuring the seamless operation of our critical network infrastructure across all QAL-managed airports. Your expertise will be instrumental in maintaining network performance, troubleshooting issues, and implementing improvements to support our dynamic and growing operations.
Aryan joined the Technology team in 2025 as a Support Analyst and has since moved into a Cyber Security Analyst position. Aryan shares his unique experience working in the QAL team:
“I joined QAL because of its strong emphasis on professionalism and teamwork. What I value most is the collaborative culture, where team members actively share knowledge and support one another’s growth.
QAL provides me with a supportive and motivating environment, and I am proud to be part of the organisation.”
How will you make an impact?
We're open to applications from recent graduates, as well as candidates with up to 1-2 years' experience in a similar role. You'll have strong customer service and communication skills, with the ability to assist employees and provide basic service desk support and issue resolution.
Strong organisational and administrative skills are essential, enabling you to coordinate contractor engagement paperwork, manage competing priorities, and ensure tasks are completed accurately and on time.
Key deliverables/responsibilities include but are not limited to:
- Administer and maintain local area networks (LANs), wide area networks (WANs), and associated systems.
- Perform regular network monitoring to ensure optimal performance and reliability.
- Troubleshoot and resolve network-related issues promptly to minimize downtime.
- Implement and manage network security protocols to safeguard against unauthorized access and cyber threats.
- Ensure compliance with relevant industry standards and regulations.
How we support you
At Queensland Airports Limited (QAL), we believe work should support life, not compete with it. Through our Living Well approach, we offer flexible working options for all roles, wellbeing initiatives and a supportive culture so our people can thrive both professionally and personally.
As we continue to grow and transform, we encourage flexible ways of working and open conversations about how work fits alongside life. We also invest in our people through learning, mentoring and career pathways across our four airports.
What we’ve built together
At QAL, our people connect communities. We own and operate Gold Coast, Townsville, Mount Isa and Longreach airports, linking regional Queensland and northern New South Wales with the rest of Australia and the world.
More than 8 million passengers travel through our airports each year, supported by teams working together to create safe, welcoming and efficient experiences. Our vision is to be the first-choice gateway for our regions, creating valuable connections and inspiring a sustainable future.
We’re committed to an inclusive and psychologically safe workplace where people feel valued, supported and encouraged to be themselves. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, and encourage you to apply even if you don’t meet every requirement.
QAL is a WORK180 Endorsed Employer, independently recognised for supporting long‑term careers, flexibility, wellbeing and equal opportunity. Learn more about working at QAL here.
The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC), which requires the completion of a Police Check.
Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through our careers site: https://qal.elmotalent.com.au/careers/QALcareers/jobshttp://www.qldairports.com.au/.
