What you’ll contribute to:

The Operations Administrator role provides administrative support to the Aviation team in a professional and competent manner by facilitating and supporting day-to-day tasks across the aviation business unit. The role includes administration and minor compliance and project related tasks for the aviation department to ensure, as a team, Townsville Airport are meeting all regulatory and best practice requirements.

Dana shares her unique experience working with QAL below:

Working as an Operations Administrator at QAL has been a rewarding experience, with strong support to build capability and grow within the business. QAL genuinely invests in development and provides opportunities to progress, while offering the flexibility and inclusive culture that makes it a great place to build a long-term career.

How will you make an impact?

The successful candidate will have experience in administration roles, excellent written and verbal skills and strong computer literacy skills. Experience in the aviation industry or in similar highly regulated environments is desirable, and a working knowledge of the Airport Operating environment is preferred.

The base ordinary hourly rate of pay for this position is $36.07 excluding Superannuation.

Key deliverables/responsibilities include but are not limited to:

• Provision of administrative support for the Aviation Team as required and directed by the Operations and Standards Manager.
• Diary management, travel booking, and general administrative support for General Manager Regional Airports.
• Process purchase orders for the Aviation Department using Finance One system as required.
• Document suite and database management.
• Assist QAL ASIC issuing body by undertaking the roles and responsibilities of an ASIC issuing agent.

How we support you

At Queensland Airports Limited (QAL), we believe work should support life, not compete with it. Through our Living Well approach, we offer flexible working options for all roles, wellbeing initiatives and a supportive culture so our people can thrive both professionally and personally.

As we continue to grow and transform, we encourage flexible ways of working and open conversations about how work fits alongside life. We also invest in our people through learning, mentoring and career pathways across our four airports.

What we’ve built together

At QAL, our people connect communities. We own and operate Gold Coast, Townsville, Mount Isa and Longreach airports, linking regional Queensland and northern New South Wales with the rest of Australia and the world.

More than 8 million passengers travel through our airports each year, supported by teams working together to create safe, welcoming and efficient experiences. Our vision is to be the first-choice gateway for our regions, creating valuable connections and inspiring a sustainable future.

We’re committed to an inclusive and psychologically safe workplace where people feel valued, supported and encouraged to be themselves. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, and encourage you to apply even if you don’t meet every requirement.

QAL is a WORK180 Endorsed Employer, independently recognised for supporting long‑term careers, flexibility, wellbeing and equal opportunity. Learn more about working at QAL here.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC), which requires the completion of a Police Check.

Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through our careers site: https://qal.elmotalent.com.au/careers/QALcareers/jobs.