Who is QAL?

Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach, and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. We are an Australian-owned company with a vision to create valuable connections, inspire a sustainable future, and be the first-choice gateway for our regions - and a commitment to delivering for the communities where we operate. QAL is formally recognised as a ‘Great Place to Work – Certified’ organisation – currently the only airport operator in Australia with this certification. QAL is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030. With strong passenger numbers and terminal upgrades underway - there has never been a better time to join QAL.

What you’ll contribute to:

We are looking for a dedicated and team-oriented Security Coordinator to join our Townsville Airports Pty Ltd (TAPL) team. Reporting to the Terminal and Security Manager, this role is responsible for administering key airport security systems, coordinating the Rolling Schedule of Compliance Tasks and supporting the performance and reporting of contracted security screening and security contractor services. This role also provides administrative, compliance, and operational support to the Terminal and Security Manager and acts as the delegate Security Contact Officer when required.

Adrian works within the operations team as a Aerodrome Report Officer. Adrian shares his unique experience with the company:

“I joined QAL because it presented me with an opportunity to grow within the Aviation scene and work towards a long-term growth goal (Aviation Management). I like that the team is really grounded and takes pride within their work. Everyone’s voice is heard, and the companies culture makes me feel welcomed and embraced. For my role I am required to be at the terminal, however, QAL has still shone through in its flexibility allowing me to organise consistent days off, shift work preference, and a healthy lifestyle outside of work. I contribute to the team an out of the box kind of thinking based around systems and optimisation where I am trying to find new and better ways to do things to better streamline our role. QAL gives me the chance to excel in my job every day and get recognition for good work done. It offers me the opportunity to have a healthy work life balanced, and I feel as if I haven’t had to sacrifice or miss out on things despite working shift worker hours.

The successful candidate will have a minimum of 2 years’ experience within the aviation or transport security operations, compliance or administration fields, paired with a strong proficiency in Microsoft Office and security management systems. A minimum of a Certificate III in Aviation (Security Operations) or equivalent relevant experience in a Security field is highly regarded. The individual will need to be detail-oriented, a problem-solver and have the ability to work well both individually and collaboratively under pressure.

Key deliverables/responsibilities include but are not limited to:

• Maintain and update the Transport Security Program (TSP), Standard Operating Procedures (SOPs) and associated security documentation.
• Coordinate security activities within the Rolling Schedule of Compliance Events (such as audits, inspections, meetings, and reviews).
• Support ASIC issuance and access administration in line with regulatory standards.
• Administer Townsville Airport’s security systems, including the Visitor Management, Site Data Security (SDS), Access Control, CCTV network.
• Provide user support and troubleshooting assistance for internal system users and tenants.
• Coordinate evidence collection and assist in demonstrating compliance with the ATSR and TSP requirements.
• Contribute to the development and implementation of new security technologies, systems, and processes.

What we offer you?

This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it ‘Living Well’.

QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP, which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).

Please obtain the Position Description by clicking HERE or if you are applying via seek by copying this location into your browser: https://qal.elmotalent.com.au/careers/QALcareers/job/view/319