Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. We are an Australian-owned company with a vision to create valuable connections, inspire a sustainable future, and be the first-choice gateway for our regions - and a commitment to delivering for the communities where we operate. QAL is formally recognised as a ‘Great Place to Work – Certified’ organisation – currently the only airport operator in Australia with this certification. QAL is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030. With strong passenger numbers, terminal upgrades underway - there has never been a better time to join QAL.

An exciting opportunity has become available for a motivated Part Time Aerodrome Reporting Officer (ARO) to join the team at Townsville Airport. This role is required to ensure safe, secure, and efficient airside operations are maintained to a high standard, supporting all stakeholders and airline partners by maintaining aerodrome serviceability through the availability of airfield infrastructure and the management of impediments to aircraft operations such as wildlife and other hazards. This role will see you working on a rotating roster (7 days per week), minimum of 50 hours per fortnight.

Braydan Glover, who is an Aerodrome Reporting Officer in the TSV team shares his unique experience working at Townsville Airport:

“I joined QAL because of my passion for airport operations and my desire to advance within the aviation industry. One of the aspects I value most about QAL is the flexibility it offers, especially as I am currently studying part-time for a bachelor’s in aviation management at Griffith University online. The ARO role at QAL offers the ideal balance, enabling me to manage my studies and family time while working part-time in an environment that fully supports my professional development and educational journey.

What I love most about QAL is the company culture. It’s a welcoming and supportive environment, where collaboration is highly valued. The communication between our ARO team, duty managers, and stakeholders across Townsville Airport is excellent, helping us work together to ensure smooth airside operations.

In my role, I contribute by fostering open communication, ensuring compliance, and helping to streamline airside operations. QAL also gives me the chance to develop professionally. Regular updates on company news and monthly meetings with our sister airports ensure we’re always aligned, and I’m excited about the growth opportunities across the business. QAL truly supports my career development and long-term goals, while making sure we all work as a team."

How will you make an impact?

We are looking for an energetic and motivated person with relevant aviation experience, a knowledge of aviation regulations, including the Aviation Transport Security Regulations 2005 and the CASA Manual of Standards (MOS). You will pride yourself on your work ethic and enjoy making a valuable team contribution. The successful candidate will have good problem-solving skills, and full training will be provided.

The base ordinary hourly rate of pay for this position is $36.07, following successful completion of training the rate will increase to 37.38 per hour.

Key deliverables/responsibilities include but are not limited to:

• Ensure the safe and secure operation of the airside environment in accordance with relevant regulations and company SOPs.
• Monitor and report on aerodrome operations, ensuring airfield serviceability and compliance with regulations including CASR Part 139 and the Manual of Standards
• Conduct daily airside serviceability inspections and address any identified issues promptly.
• Monitor and control access points to the airside.
• Manage and implement the requirements of the Wildlife Hazard Management Plan (WHMP).
• Monitor and report on wildlife activity on aerodrome and conduct bird dispersal on using approved methods.
• Maintain accurate records and prepare detailed reports on aerodrome conditions, inspections, and incidents.
• Communicate effectively with internal and external stakeholders, including RAAF Base Townsville, airline operators, contractors, and other airport personnel.

What we offer you?

This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it ‘Living Well’.

QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).

Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through our careers site: https://qal.elmotalent.com.au/careers/QALcareers/jobs.