Who is QAL?

Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. Our company has a vision to engage customers, connect communities and deliver exceptional experiences – and a commitment to delivering for the communities where we operate. We have been formally recognised as a ‘Great Place to Work – Certified’ organisation four times and recently was awarded Work180 accreditation as a champion for gender equity for the second year in a row. Our company is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030.

There has never been a better time to join us.

What you’ll contribute to:

We are seeking an experienced and dynamic individual to join our team as the Airport Services Manager at Mount Isa Airport. This pivotal role involves leading the operational management and compliance of the airport, ensuring the delivery of exceptional services to all stakeholders, including the public, community, tenants, and external agencies.

Tim is based at Longreach Airport and shares his experience working with QAL:

“I have been managing the Longreach Airport for QAL for the past five years and have found the company to be an excellent organisation to work for, it offers genuine opportunities for career growth and fosters a safe, inclusive and supportive work environment. The company also values work-life balance and provides flexibility where possible. In my role, I’ve been supported to grow professionally and trusted to lead with independence and responsibility. I’m proud to say that I work for/with Queensland Airports Limited and enjoy being part of a company that values its people”

How will you make an impact?

The Airport Services Manager at Mount Isa Airport plays a pivotal role in ensuring the seamless operation and compliance of the airport, aligning with the strategic objectives outlined in the Mount Isa Airport Business Plan. This position is instrumental in delivering exceptional experiences to all airport stakeholders, including the public, the community, tenants, and external agencies. By leveraging extensive experience in airport management and aviation operations, the Airport Services Manager leads the Mount Isa Airport Operations team to achieve financial and operational outcomes, while fostering a culture of safety, efficiency, and continuous improvement.

Key deliverables/responsibilities include but are not limited to:

• Enhancing operational efficiency by overseeing day-to-day operations, ensuring compliance with all regulatory and legislative requirements, with a strong emphasis on aviation safety and security.
• Drive customer experience and accessibility initiatives to improve the passenger experience within the airport precinct.
• Developing and maintaining strong, positive, and mutually beneficial relationships with key external stakeholders, promoting the airport and driving support for airport business.
• Managing budgets and financial performance to achieve financial and operational outcomes as outlined in the Mount Isa Airport Business Plan.
• Leading and mentoring a team of airport staff and contractors, fostering a culture of teamwork, communication, and continuous improvement.
• Implementing systematic and effective cost control processes for both capital development and operation of the airport’s airside and landside facilities.
• This approach will contribute to QAL's vision of connecting communities and delivering exceptional experiences, ensuring Mount Isa Airport remains a vital gateway for regional Queensland.

What we offer you?

This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it ‘Living Well’.

QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The successful candidate will be required to adhere to QAL’s Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).

Please obtain the Position Description by clicking HERE, or if you are on Seek, by copying the following location into your browser to access the Position Description through our careers site: Queensland Airports Limited